Sydney, NSW

Touchless Ordering and Digital Menu is the new NORM

Restaurants are burdened by the waiting game during busy service. Every minute a customer waits too long, a restaurant misses out on a possible sale. Who wouldn’t order dessert if they didn’t have to wait? Or another drink when they were thirsty? Since staff are already moving as fast as they can, there’s little room for improving service without an increase in labour cost.

That’s where Interactive Digital Menu and Touchless Ordering expert, Tayble, serves restaurant owners best. From the convenience of diners smartphones, they’re able to browse menus via a QR Code activation and place in a matter of minutes, without waving down a wait staff for the menu. This allows:

  • Faster table turnovers
  • Reduced touchpoints for a safer dining experience
  • Shorter order times
  • Reduce error handling
  • Larger orders

At the end of the day, this ultimately lands more profit on the books.

Say Goodbye To Slow Service

Touchless ordering mitigates the “pain of waiting” which occurs when waiting for service. Tayble’s beta tests revealed that average table orders increased 28% from using the digital menu and touchless ordering. With easy order summary features, diners tend to leave faster, resulting in an average of 33% faster table turnovers.

The touchless ordering solution frees up monotonous service tasks, which therefore allows staff to provide better customer care. Strikingly, they’ve found that servers receive better tips in response to touchless ordering. This suggests that diners do not tip based on how hard servers work, they tip on how good the service is.

“Tayble will change the way we do business as we know it,” explains owner Andrew Zaf of 80’s Bar & Cafe in Ultimo, “We move fast and provide much better service”. 80’s Cafe was first onboard for the new Tayble Digital Menu and Touchless Ordering Solution and has seen favourable results since its deployment.

This efficiency boost, therefore, benefits not only the staff but your customers’ experience too.

“Our goal was to eliminate the waiting game. It’s 2017! We felt it was the natural progression for technology in restaurants”, Founder, Phil Tran stated. “Running a restaurant is expensive, so we wanted to create a product that was budget-friendly and easy for owners to welcome into their venues. We want to make the hospitality industry more enjoyable, as well as profitable for owners and servers alike.

Our aim is to help venues enable Interactive Digital Menu and Touchless Ordering as part of their business. Eventually, we would like to see business owners consider our technology during the fit-out phase…

At the end of the day, this is just eCommerce for hospitality after all.”

For further information contact:

Phil Tran from Tayble